Contact Us

Please get in touch with us using the contact details below for any of the following:

Office Opening Hours

Our Offices at Spinners Court are open during the following hours:

Monday to Thursday: 09:30 to 16:00
Friday: 09:30 to 12:30

Applying for a Property

We have a range of houses aimed at supporting needy people in Bridgnorth. If you have read our eligibility criteria and wish to apply for a property please get in touch. We will then arrange an interview and help you to fill in the application form. Applications are assessed by our Trustees and vacant properties are allocated accordingly to the most in need.

Donations/Bequests

As a charity founded on the good will, generosity and benevolence of people over the centuries we are always keen to keep that tradition going. Whether it is for one-off items, a building project or a simple ongoing small donation, we can promise that anything donated or bequest to us will be put to very good use, the genuinely needy residents of Bridgnorth. If you are interested in supporting our work in this way please get in touch and we will be happy to assist you in this regard.

Becoming a Trustee

From time to time we have casual vacancies on our board of Trustees. The work is not onerous but it is definitely rewarding to know the work you do directly helps the lives of Bridgnorth people who are genuinely in need of help. If you have spare time for a handful of meetings a year and you are interested in helping Bridgnorth people then please get in touch. The Clerk will then advise you on the role of a Trustee and exactly what is involved.

Complaint Handling

We comply with the Housing Ombudsman’s complaint handing code. Each year we carry out a self-assessment to evaluate how we are performing when it comes to resolving complaints. 

You can download this information by clicking on the following links:

Self Assessment Form

Annual Complaints Performance and Service Improvement Report

Complaints Policy